1. Introduction
Xuzhou Hongke Electric Co. (hereinafter referred to as "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy aims to inform you about how we collect, use, store, and protect the information you provide or that we collect when you use the HK Safe IOT APP (hereinafter referred to as "the APP"), as well as your rights regarding this information.
Please read this Privacy Policy carefully before using the APP. Your use of the APP constitutes your agreement to our collection and use of your information in accordance with this Policy. This Policy applies to users within the jurisdiction of the laws of the People's Republic of China, the United States of America, and Canada.
2. Information We Collect
We may collect the following types of information:
2.1 Location Information
To provide store location selection and map positioning functions, we collect your location information:
- Precise location information: When you use the store location selection and map positioning functions, with your authorization, we will collect your precise geographical location
- Approximate location information: Even if you do not authorize precise location, we may obtain your approximate location through IP address and other means to provide basic services
2.2 Device Information
To ensure the proper operation of the APP and provide services, we collect your device information:
- Device identifiers: Including unique device identifiers (such as IMEI, Android ID), device model, and operating system version
- Bluetooth information: When you use the Bluetooth search and connection function, we collect Bluetooth device names, MAC addresses, and signal strength
- WiFi information: When you use the WiFi search and connection function, we collect the names, MAC addresses, and signal strength of nearby WiFi networks
2.3 Image and Media Information
To provide device image upload and personal avatar setting functions, we will access, with your authorization:
- Camera: For taking device photos and personal avatars
- Local photo gallery and storage: For uploading, saving, and managing device images and personal avatars
2.4 Account Information
We will collect your account information including email address and phone number:
- Phone number and email: Used for account registration, login, SMS, and email verification
2.5 Usage Information
We collect information related to your use of the APP:
- Features and services you use
3. How Information is Used
The information we collect will be used for the following purposes:
- Providing and optimizing store location selection and map positioning services to help you add and select store locations
- Implementing Bluetooth and WiFi device search and connection functions to facilitate your configuration of device networks via Bluetooth
- Allowing you to take and upload device images, set personal avatars, and enhance user experience
- Identifying your device to ensure service security and continuity
- Analyzing and improving our services and developing new features
- Complying with legal and regulatory requirements and protecting the legitimate rights and interests of us and our users
4. Use of Cookies and Similar Technologies
Our APP may use cookies, local storage, session storage, and similar technologies to help us provide you with better services.
4.1 Types of Technologies and Their Uses
- Cookies: Used to identify your device, remember your preferences (such as language selection, login status), and avoid repeated information entry
- Local storage: Used to save your usage records (such as frequently used store information, device usage records) to improve service response speed
- Session storage: Used to temporarily save operation data in your current session (such as work order information being edited) to ensure operational continuity
4.2 Your Control Options
You can manage these technologies in the following ways:
- Clear APP data in your device's application settings to delete stored cookies and local data
- Disable non-essential data storage functions through "Privacy Settings" in the APP (some functions may be affected)
- Uninstalling the APP will automatically clear all related locally stored data
5. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Sharing necessary information with third parties after obtaining your explicit consent
- Sharing with our service providers who provide technical support, data storage, and other services, and who are required to comply with confidentiality obligations
- Sharing location information with map service providers to provide map services, who must comply with their own privacy policies
- To comply with legal and regulatory requirements, court orders, or government requests, or to protect the legitimate rights and interests of us and our users
- Transferring information as part of a business transaction such as a merger, acquisition, or asset sale
6. Information Storage and Protection
6.1 We will store your information only for the period necessary to provide services, in compliance with the legal requirements of the United States and Canada.
6.2 We adopt industry-standard security measures to protect your information from unauthorized access, use, or disclosure, including encryption technology, access control, and security audits.
6.3 Although we have implemented security measures, please note that no information transmitted over the Internet can be guaranteed to be 100% secure.
7. Your Rights and Choices
You can manage your information and privacy settings in the following ways:
- Location permissions: Modify the authorization status of location information in your device settings
- Camera and storage permissions: Manage camera and storage access permissions in your device settings
- Bluetooth and WiFi permissions: Control Bluetooth and WiFi usage permissions in your device settings
- View and delete information: View, export, or delete your personal data through the settings function in the APP
- Account deletion: Contact us to delete your account, and we will process your data in accordance with legal requirements
8. Third-Party Services
The APP may contain links to or integrations with third-party services (such as map service providers). These third parties have their own independent privacy policies, and we are not responsible for their privacy practices. We recommend that you review these third parties' privacy policies.
9. Policy Updates
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through in-APP notifications, website announcements, or other appropriate means, and update the "Last updated" date at the top of the page.
Your continued use of the APP constitutes your acceptance of the updated Privacy Policy. We recommend that you review this Policy regularly.
10. Applicable Law
The formation, validity, interpretation, performance, and dispute resolution of this Privacy Policy shall be governed by the relevant laws of the People's Republic of China, the United States of America, and Canada, including but not limited to: the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, and the Data Security Law of the People's Republic of China (for China); the California Consumer Privacy Act (CCPA) and the Children's Online Privacy Protection Act (COPPA) (for the United States); and the Personal Information Protection and Electronic Documents Act (PIPEDA) (for Canada).
11. Contact Us
If you have any questions or suggestions regarding this Privacy Policy, please contact us through the following methods:
Company name: Xuzhou Hongke Electric Co.
Email:wanghao@jshonker.com